How to Use This Guide

This is a reading path for anyone who wants to understand Ktown Team fully - how we work, why we exist, and what we're building. It covers the essential articles in a logical order, starting with who we are and ending with where we're headed.

The wiki has 184 articles across 16 collections. Not all of them are meant to be read cover to cover. Some are reference material - legal policies, individual tool pages, team rosters. This guide pulls out the articles that tell the complete story and organizes them into a sequence that builds on itself.

Part 1: Who We Are

Start here. These articles explain what Ktown Team is, what drives it, and how it's structured.

  1. Getting Started - the quick overview
  2. Ktown Team - the full picture of the organization
  3. Mission, Vision, History & Core Values
  4. Openness & Flat Hierarchy - how decisions get made
  5. Transparency - our approach to openness
  6. Representation - who we serve and why it matters
  7. Leadership - what leadership looks like here

Part 2: How We Think

The frameworks and philosophy behind our work. These aren't abstract - they shape how we make decisions day to day.

  1. Semillero Tree - our growth metaphor
  2. Five Whys - how we get to root causes
  3. Cynefin Framework - matching responses to problem types
  4. Equivalence Flip Filter Test (EFFT) - testing our own assumptions
  5. Governance and Decision-Making
  6. Community Engagement & Collaboration
  7. Cultural Diversity and Inclusivity
  8. Human Intelligence
  9. Technology - our relationship with tech
  10. People Artificial Intelligence (PAI)
  11. Organizational Principles by Domain
  12. Evaluation, Impact Assessment & Continuous Improvement

Part 3: How We're Organized

The structure of the organization - every role, what it means, and how they connect.

  1. Structure Overview - start here for the big picture
  2. Cofounder
  3. Board
  4. Director
  5. Representative
  6. Ambassadors
  7. Team
  8. Advisor
  9. Member
  10. Volunteer
  11. Intern

Part 4: Getting Involved

The practical entry points - how people participate.

  1. Your Community Needs You
  2. Volunteer With Us
  3. Partnerships
  4. Careers
  5. Donate

Part 5: Programs

The formal program structures for each type of participation.

  1. Member Program
  2. Volunteer Program
  3. Advisor Program
  4. Intern Program

Part 6: Working With Us

What it's like to be part of the team - culture, expectations, and growth.

  1. Staff - hiring, compensation, and the co-op model
  2. Onboarding Process
  3. Conduct and Ethics
  4. Collaboration and Cross-Functional Teams
  5. Remote Work and Flexibility
  6. Workplace Policy
  7. Development Opportunities
  8. Learning from Failure
  9. Alumni Network

Reference: The full Staff Manual is available for those who want the complete employment reference.

Part 7: What We're Working On

Our initiatives - the areas where we focus community energy.

  1. Community Co-creation
  2. Community Contribution
  3. Inclusive Community
  4. Inclusive Communication
  5. Collaborative Partnerships
  6. Engaged Governance
  7. Lifelong Education
  8. Volunteer Engagement

Part 8: Teams

How our teams are structured and what they cover.

  1. How Teams Work - the team model explained

Reference: The wiki has individual pages for all 25 teams covering housing, health, education, arts, technology, and more. Browse the full list if a specific area interests you.

Part 9: Advocacy and Policy

How we engage with civic systems and advocate for the community.

  1. Civic Education and Empowerment
  2. Advocacy Strategies and Tactics
  3. Advocacy Training for Community Members
  4. Community-Driven Policy Initiatives
  5. Engaging with Decision-Makers
  6. Voter Engagement and Electoral Participation
  7. Participatory Governance Models
  8. Policy Research and Analysis
  9. Youth Civic Leadership Development
  10. Advocacy Tracking and Impact Measurement

Part 10: Technology for Good

How we use technology to serve the community - and the platform we're building.

  1. Platform Overview - our full suite of tools
  2. The Platform for Good
  3. Digital Community Engagement Tools
  4. Inclusive Digital Design
  5. Multilingual Access Through Technology
  6. Technology for Resource Accessibility
  7. Data-Driven Community Development
  8. Open Source Projects
  9. Transparent Operations Through Technology
  10. Tech-Enabled Volunteer Management
  11. Cybersecurity Awareness

Reference: Individual tool pages for all 35 platform tools are available if you want details on a specific tool.

Part 11: Research and Data

How we gather, use, and share data for community benefit.

  1. Community-Driven Research Agenda
  2. Community Data Collection Strategies
  3. Research Ethics and Methodology
  4. Data Analysis and Visualization
  5. Evidence-Based Decision Making
  6. Open Data and Transparency
  7. Technology Integration in Research
  8. Academic and Research Partnerships

Part 12: Community Impact

How we measure and build lasting change.

  1. Measuring Our Impact
  2. Inclusive Community Engagement Strategies
  3. Building Trust and Transparency
  4. Community Ownership and Pride
  5. Sustainable Community Development

Part 13: Money

How Ktown Team is funded and how financial decisions are made.

  1. Ktown Fund - our community-controlled financial model
  2. Funding Sources
  3. Budget Process
  4. Financial Transparency and Reporting
  5. Financial Strategy and Community Investment
  6. Community Partnerships and Collaborative Funding

Part 14: Looking Outward

How our model connects to the broader world.

  1. Global Reach Overview
  2. Adaptations for Other Communities
  3. Technology Transfer and Knowledge Sharing
  4. Global Partnerships for Local Impact
  5. Cross-Cultural Collaboration
  6. Global Community of Practice
  7. Expanding the Ktown Team Model
  8. Long-Term Vision
  9. Adapting to Changing Community Needs

Part 15: Legal

For those who want to understand the legal foundation.

  1. Legal TLDR - summary of all policies with links to each one
  2. Articles of Incorporation
  3. Bylaws
  4. As an NPO

Reference: The full set of 18 legal documents (privacy policy, terms and conditions, ethics policy, etc.) is available for review. The Legal TLDR links to all of them.

What's Not Included

This guide covers 130 of the wiki's 184 articles. The remaining 54 are reference material that's useful when you need it but not meant for sequential reading:

  • 34 individual platform tool pages - each describes a specific tool (Chat, Blog, Map, etc.). The Platform Overview covers them collectively.
  • 14 legal policy documents - the detailed legal text behind each policy. Legal TLDR summarizes them all.
  • 24 individual team pages - each describes a specific team's focus area. How Teams Work explains the model.
  • Staff Manual - the full employment reference document. Key topics are covered in the Working With Us articles above.
  • Previous Staff Manual - archived version.